Established in 2004, our vision is to become one of the world’s largest finance companies, helping our customers prosper and achieve a great result in commodity trading.
Building Stronger Customer Relationships is Our Main Goal
Our strategy seeks to deliver on this vision by providing superior returns for our shareholders, building deep and enduring customer relationships. In delivering on our strategy we are focused on our core markets of United Kingdom, Asia, South America, and Europe, where we provide a comprehensive range of financial products and services that assist us in meeting all the financial services needs of our customers. With our strong position in these markets and over 16 million traders, we focus on serious
traders seeking trade finance. Growing customer numbers in our chosen segments and building stronger and deeper customer relationships is our main goal. A key element of this approach is our portfolio of financial services brands which enable us to appeal to a broader range of customers and provides us with the strategic flexibility to offer solutions that better meet individual customer needs. In implementing this strategy, we seek to grow customer numbers in chosen segments and increase the number of products per customer with a specific focus on deposits, and wealth and insurance cross-sell.
Asia is an important market for us and we are progressively building our presence and capability across the region to better support China, Hong Kong, and Malaysia customers operating, trading and transacting in the region, along with other Asian customers seeking financial solutions and services.
While continuing to build the business, the more challenging financial services the environment has required us to focus on strengthening our financial position while at the same time improving efficiency. This strengthening has involved lifting the level and quality of our capital, improving our funding and liquidity position and maintaining a high level of asset quality and provisioning.
While we currently have a relatively low cost to income ratio, we continue to seek opportunities to streamline and simplify our business, to improve the quality of experience for customers and reduce our unit costs. Our sustainability strategy supports this approach by anticipating and shaping the most pressing emerging social issues where we have the skills and experience to make a meaningful difference and drive business value.
Years in the Business
Helping our clients prosper and achieve a great result in commodity trading.
Crude Oil – Fuel Oil – Petroleum –Natural Gas – Sugar – Aluminium- Etc.
Real Estate – Factory Renovation – Resort Hotel – Trade Finance.
- Anticipating the big shifts of demographic and cultural change and their impact on our
- Creating economic solutions to environmental challenges.
- Helping customers achieve sustainable financial futures in a changed landscape.
- Our approach seeks to make sustainability part of the way we do business, embedded in our values, culture, and processes.
We believe that the successful execution of our strategy will lead to higher revenue per customer and strong credit quality because we know our customers very well and a superior cost profile. Supporting our customer-focused strategy is a strong set of company-wide values, which are well embedded in our culture.
Delighting Customers: By deeply understanding and exceeding expectations.
One Team: Working together respectfully, valuing each other, to deliver the best outcomes for customers and the organization.
Integrity: Each employee accountable for their actions, their honesty and doing the right thing
Courage: Having the courage to deal with change, thinking boldly and finding new ways of doing things.
Achievement: Pursuing personal, team and business excellence.
We always welcome your feedback about our service – whether you found it friendly and helpful, or whether it fell short of your expectations. Please Contact Us with your comments and we’ll respond as soon as possible.